• under 16 weeks must have completed at least 2 sets of shots before being groomed for the safety of your dog. While I do clean my van, there is always risk for puppies in areas where other dogs make contact.
Last minute cancellations and no call, no shows result in loss of income. Being mobile, I use gas going to each home. I will not be able to fill your spot in the area I work in that day if you cancel within 24 hours.
Cancellations require at least a 24 hour notice, failure to do so will result in my average price of a groom, $80 cancellation fee. I completely understand that emergencies do occur and will be judged on a case by case basis.
If you are not home at your scheduled appointment time or there has been no prior arrangement set up, there will be a $80 no call, no show fee per pet which will need to paid prior to rescheduling.
Your pet’s safety and comfort is my primary concern. Please let me know of any allergies, sensitivities or preexisting medical conditions, so I can avoid aggravating the situation. Also, please inform me of your dog's grooming history so I can be sure to make your pet feel as comfortable as possible. Pets that are badly matted, aggressive or overly sensitive run a greater risk of being injured and I will not be held liable for these “high risk” pets. It is never my intention to cause discomfort to your pet through normal grooming procedures that are being performed for the well being of your pup. I will not continue with any grooming procedures that will cause your dog pain or discomfort.
De-matting can be a painful, time-consuming and costly procedure, which may cause extreme discomfort. It can also aggravate (or cause) skin problems. This is a total contradiction to my humane treatment of all pets. Sometimes the pet hair is so badly matted that the hair must be completely clipped off. This is done so new healthy hair can grow. Excessive matting can be avoided with regular brushing and grooming. I will be happy to show you how to best take care of your pets coat.
Minimum Service Fee
I require at least a $40 service (Nail and Ear package) to come to your home.
Fleas and Ticks
Due to the nature of fleas and ticks, Classy Clipper cannot accept dogs with fleas and/or ticks on them. I cannot risk my other clients as it may pose a threat to those pups who have flea allergies, in addition to infesting the mobile salon with parasites and ruining my reputation as a high-end salon. Before I arrive for your appointment, I require every dog to be on a monthly flea and tick preventative. If this policy is not followed and fleas are found during the groom, the pup will immediately be sent back inside of the home, and the groom session will end until the owner can provide proof of flea and tick preventative.